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Keep my files: If you're planning to remove virus or apps from the Internet or other channels, use this option. Step 4: You can choose keep my files or remove my files. Step 3: On the next screen, select the Reset your PC option. Step 2: Wait for Surface restarts to recovery mode, select Troubleshoot. To do: Tap Ease of Access and then select On-Screen Keyboard to open it. Tips: If your tablet doesn't have a physical keyboard, you can hold down the Shift key using the On-Screen Keyboard. In Windows login screen, select the Power icon in the lower right, hold down the Shift key on your keyboard and click the Restart option.

If you forgot your password, and have no recovery drive to restore or reset your Surface tablet, you can perform a factory resetting on the login screen. How to factory reset Surface when locked out of it

Option 2: Factory reset with Surface Recovery image.

Option 1: Factory reset from Sign-in Screen.

This article describes 2 ways to reset your Surface to factory settings when locked. How to Reset Surface to Factory Settings without Signing inįorgot the password to sign in to your Surface tablet? Want to reset your computer to factory setting thus you can regain the access? If you want to perform a hard reset after forgot your Surface password, read on.